Communication and Conflict Resolution Skills. Author(s): Katz, Neil H. ISBN: 9781524925598 Publisher: Kendall/Hunt Format: Paperback Year: 202107

In a new and significantly expanded new edition, Communication & Conflict Resolution Skills provides practical applications for enhancing communication and personal or professional leadership effectiveness. Engaging, user-friendly material will assist in building skills, improving relationships, and utilizing effective problem solving at work, at home, and in your communities.  Instructors, students and trainers can use this book as a textbook, a handy “go-to” reference, or as a workbook to supplement workshops and learning experiences in communication and conflict management.


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